INFAMISS SG APPAREL LLC Return Policy
383 CAMBRIDGE ST, ALLSTON, MA 02134
Email: contactus@infamisssgappare.shop
Phone: +1 (959) 881-9548
Thank you for shopping with INFAMISS SG APPAREL LLC! We aim to ensure your satisfaction with every purchase. Below are the details of our return process:
1. Eligibility
- Items must be returned within 30 days of delivery.
- Products must be unworn, unwashed, and in original condition (with tags and packaging intact).
2. Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items.
- Intimate apparel (e.g., underwear, swimwear).
- Customized or personalized products.
3. Return Process
- Contact Us First: Email contactus@infamisssgappare.shop with your order number and reason for return.
- Return Authorization: We’ll provide a Return Merchandise Authorization (RMA) number and instructions.
- Ship the Item: Send the item to the address below, including the RMA number on the package:
INFAMISS SG APPAREL LLC
383 Cambridge St
Allston, MA 02134
4. Refunds
- Refunds are processed within 5–7 business days of receiving the returned item.
- Original shipping fees are non-refundable unless the return is due to our error (e.g., wrong item shipped).
5. Exchanges
- Exchanges are subject to availability. Contact us at contactus@infamisssgappare.shop to request an exchange.
6. Return Shipping Costs
- Customers are responsible for return shipping fees unless the return is due to a company error.
7. Damaged or Defective Items
- Contact us immediately if you receive a damaged or defective item. We’ll arrange a prepaid return label and expedite a replacement or refund.
8. Questions?
Reach out to our team:
- Email: contactus@infamisssgappare.shop
- Phone: +1 (959) 881-9548
Thank you for trusting INFAMISS SG APPAREL LLC!
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